Privacy Policy
Last Updated: June 12, 2026
At Absolute Holidays, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website, services, customer support channels, and related communications.
By accessing or using our website, products, or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
SMS Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All SMS opt-in data, consent records, and text messaging originator information will not be sold, rented, or shared with third parties for their own marketing purposes. We may share such information only with service providers acting on our behalf to facilitate messaging services, customer support, fraud prevention, or other operational functions necessary to provide our services.
Information We Collect
General Information
When you visit our website, contact us by phone, email, chat, or make a reservation through our platform, we may collect personal information including:
- First and last name
- Mailing address
- Email address
- Telephone number
- Date of birth (when required)
- Billing information
- Payment card information
- Travel preferences
- Loyalty and frequent traveler program information
- Hotel preferences
- Meal preferences
- Seating preferences
- Passport or government-issued identification information when required by travel suppliers
- Any other information voluntarily provided by you
Certain information may be required to complete bookings, reservations, customer service requests, account registration, promotional offers, or participation in contests and rewards programs.
Passenger Information
When booking travel on behalf of another individual, you may provide personal information relating to that traveler. By providing such information, you represent and warrant that you have obtained the individual's consent to share their information with Absolute Holidays and authorize us to use that information in accordance with this Privacy Policy.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referral URLs
- Date and time of visits
- Website usage patterns
This information helps us improve website functionality, enhance user experience, prevent fraud, and analyze website performance.
Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to:
- Operate and maintain our website
- Improve website performance
- Analyze user behavior and website traffic
- Personalize user experiences
- Remember user preferences
- Support marketing and advertising activities
You may control cookie settings through your browser. Disabling cookies may affect certain website functionality.
How We Use Your Information
We may use your information for the following purposes:
- Processing travel reservations and bookings
- Providing requested products and services
- Confirming reservations and itineraries
- Processing payments
- Communicating booking updates and travel notifications
- Responding to inquiries and customer service requests
- Managing customer accounts
- Conducting fraud prevention and security monitoring
- Improving our products, services, and website functionality
- Conducting surveys and obtaining customer feedback
- Sending promotional communications, where permitted by law
- Administering loyalty, rewards, and promotional programs
- Complying with legal obligations
- Enforcing our Terms and Conditions
- Protecting our legal rights and interests
Legal Basis for Processing Personal Information
Where applicable under privacy laws such as the GDPR, we process personal information based on one or more of the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
- Consent provided by the individual
Sharing of Information
Travel Suppliers
Information may be shared with travel suppliers such as:
- Airlines
- Hotels
- Resorts
- Car rental providers
- Transportation providers
- Tour operators
- Travel insurance providers
Information is shared only as necessary to complete travel arrangements and provide requested services.
Please note that travel suppliers maintain their own privacy policies, and Absolute Holidays is not responsible for their privacy practices.
Service Providers
We may share information with trusted third-party service providers that assist us with:
- Payment processing
- Fraud detection and prevention
- Customer support
- Website hosting
- Marketing services
- Data analytics
- SMS and email communications
These providers are contractually obligated to protect personal information and may use it only for authorized business purposes.
Business Partners
Certain promotions, services, or offerings may involve third-party business partners. Where applicable, information may be shared as necessary to provide those services.
We encourage users to review the privacy policies of any third-party partners before providing personal information.
Legal Requirements
We may disclose information when required by:
- Law
- Court orders
- Government authorities
- Regulatory agencies
We may also disclose information to:
- Protect our legal rights
- Investigate suspected fraud
- Prevent illegal activities
- Protect users and the public
Corporate Transactions
Personal information may be transferred as part of:
- Mergers
- Acquisitions
- Asset sales
- Corporate reorganizations
- Bankruptcy proceedings
Aggregated and De-Identified Information
We may share aggregated, anonymized, or de-identified information that does not identify any individual user with advertisers, investors, business partners, or other third parties for analytical, marketing, or business purposes.
SMS Terms of Service
By opting in to receive SMS messages from Absolute Holidays through our website, application, customer support channels, or any other method, you consent to receive text messages from us.
These messages may include:
- Booking confirmations
- Reservation updates
- Travel reminders
- Customer support responses
- Account notifications
- Promotional offers
Message Frequency
Message frequency may vary based on your interactions and preferences.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier's pricing plan.
Opt-Out
You may opt out at any time by replying STOP to any SMS message.
Help
For assistance, reply HELP or visit our support center.
Consent
Consent to receive SMS messages is not a condition of purchasing any products or services. Wireless carriers are not responsible for delayed or undelivered messages.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access personal information we hold about you
- Correct inaccurate information
- Request deletion of personal information
- Restrict certain processing activities
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your information in a portable format
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information provided below.
Marketing Preferences
You may opt out of receiving promotional communications from us by:
- Clicking the unsubscribe link in marketing emails
- Replying STOP to SMS messages
- Contacting customer support
- Updating communication preferences within your account
Even if you opt out of marketing communications, we may continue sending transactional or service-related communications regarding your bookings or account.
Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce agreements
- Protect our legitimate business interests
Retention periods may vary depending on the type of information and applicable legal requirements.
International Data Transfers
Your information may be transferred to, processed, and stored in countries outside your country of residence where privacy laws may differ from those in your jurisdiction.
By using our services, you acknowledge and consent to such transfers which is permitted by law.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- Encryption technologies
- Secure payment processing systems
- Access controls
- Firewalls
- Monitoring and auditing procedures
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under the age of 13, or any higher age threshold required under applicable law.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete such information.
Third-Party Websites
Our website may contain links to third-party websites that are not owned or controlled by Absolute Holidays.
We are not responsible for the privacy practices, content, or security of such websites. Users should review the privacy policies of any third-party websites before providing personal information.
Protection Against Phishing
Absolute Holidays will never request sensitive financial information, passwords, or account credentials through unsolicited email communications.
If you receive a suspicious communication claiming to be from Absolute Holidays, please contact us immediately.
For additional information about protecting yourself against identity theft and phishing scams, please visit the Federal Trade Commission's consumer protection resources.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page with a revised "June 12, 2026". Continued use of our website or services following such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Absolute Holidays
- Email: contact@absoluteholidays.com
- Customer Support: +1-800-439-4124
- Mailing Address: 2005-1 E Fowler Ave, Tampa, FL 33612, United States
ABSOLUTE HOLIDAYS
PAYMENT, BOOKING, CANCELLATION & REFUND TERMS AND CONDITIONS
Welcome to Absolute Holidays.
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TERMS & CONDITIONS
Effective Date: June 12, 2026
Welcome to Absolute Holidays.
These Terms & Conditions govern your access to and use of our website, products, services, travel arrangements, bookings, and communications.
By accessing our website, making a booking, purchasing travel services, or otherwise using our services, you agree to be legally bound by these Terms.
If you do not agree to these Terms, please do not use our website or services.
1. COMPANY INFORMATION
Absolute Holidays
Registered Office:
2005-1 E Fowler Ave
Tampa, Florida, 33612, USA
Email:
support@absoluteholidays.com
Phone:
+1-800-439-4124
WhatsApp Chat:
+1-778-2621-435
2. ACCEPTANCE OF TERMS
By accessing our website or purchasing any travel-related service through Absolute Holidays, you acknowledge that:
- You have read and understood these Terms.
- You are at least 18 years of age.
- You possess legal authority to enter into binding agreements.
- You accept responsibility for all bookings made under your name or account.
3. SERVICES PROVIDED
Absolute Holidays acts as an independent travel agency and intermediary between customers and travel suppliers, including but not limited to:
- Airlines
- Hotels
- Resorts
- Cruise operators
- Tour operators
- Ground transportation providers
- Vacation package providers
- Insurance providers
We do not own, operate, manage, or control these suppliers unless expressly stated.
4. SUPPLIER RELATIONSHIP
All travel products and services are provided by independent third-party suppliers.
Your booking is subject to the terms, conditions, policies, and rules imposed by the applicable supplier.
By making a booking, you agree to comply with all supplier terms, including:
- Fare rules
- Ticket restrictions
- Hotel policies
- Cancellation policies
- Refund policies
- Baggage restrictions
- Check-in requirements
Absolute Holidays is not responsible for any supplier's acts, omissions, errors, insolvency, schedule changes, cancellations, delays, or service failures.
5. PRICING AND AVAILABILITY
All prices are subject to:
- Availability
- Supplier confirmation
- Currency fluctuations
- Taxes and governmental fees
- Fuel surcharges
- Supplier-imposed charges
Prices are not guaranteed until booking confirmation and payment have been completed.
Absolute Holidays reserves the right to correct pricing errors, technical errors, or system malfunctions.
If an incorrect price is displayed due to an error, we may:
- Cancel the booking;
- Offer the correct price; or
- Provide a full refund of any amount paid.
6. PAYMENTS
By submitting payment information, you represent and warrant that:
- You are authorized to use the payment method.
- All payment information provided is accurate.
- You authorize Absolute Holidays to charge the full booking amount.
Failure to provide timely payment may result in:
- Cancellation of reservations;
- Additional supplier penalties; or
- Loss of promotional pricing.
7. CANCELLATIONS AND CHANGES
All cancellations and modifications are subject to:
- Supplier policies;
- Fare rules;
- Hotel terms;
- Package conditions.
Many travel products are non-refundable and non-transferable.
Cancellation penalties may include:
- Supplier cancellation fees;
- Airline penalties;
- Hotel charges;
- Administrative service fees.
Requests for cancellation must be submitted in writing.
Submission of a cancellation request does not guarantee eligibility for a refund.
8. REFUNDS
Refund eligibility depends entirely upon:
- Supplier policies;
- Fare rules;
- Contractual restrictions.
Where approved, refunds may require several weeks or months for processing depending on the supplier.
Service fees, processing fees, convenience fees, and booking fees are generally non-refundable unless required by law.
Absolute Holidays cannot issue refunds until funds are received from the applicable supplier.
9. TRAVEL DOCUMENTS
Travelers are solely responsible for obtaining and carrying:
- Valid passports;
- Visas;
- Entry permits;
- Health certificates;
- Vaccination documentation;
- Government-required identification.
Failure to obtain proper travel documents may result in denied boarding, denied entry, fines, or deportation.
Absolute Holidays assumes no liability for travel disruptions resulting from insufficient documentation.
10. INTERNATIONAL TRAVEL
International travel involves risks that may include:
- Political instability;
- Civil unrest;
- Terrorism;
- Natural disasters;
- Health emergencies;
- Entry restrictions.
Travelers are responsible for reviewing applicable government advisories before travel.
Absolute Holidays does not guarantee the safety of any destination.
11. TRAVEL INSURANCE
Absolute Holidays strongly recommends purchasing comprehensive travel insurance.
Travel insurance may provide coverage for:
- Trip cancellations;
- Medical emergencies;
- Travel delays;
- Lost baggage;
- Emergency evacuations.
Failure to purchase travel insurance is at the traveler's own risk.
12. WEBSITE USE
You agree not to:
- Use the website for unlawful purposes;
- Make speculative or fraudulent bookings;
- Use automated tools, bots, spiders, or scraping software;
- Copy or reproduce website content;
- Interfere with website operations;
- Attempt unauthorized access to our systems.
We reserve the right to terminate access without notice for violations of these Terms.
13. INTELLECTUAL PROPERTY
All website content, including:
- Logos
- Trademarks
- Graphics
- Text
- Software
- Images
- Layouts
are owned by or licensed to Absolute Holidays and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or modified without prior written consent.
14. SMS COMMUNICATIONS
By providing your mobile number and opting in, you consent to receive SMS messages from Absolute Holidays.
Messages may include:
- Booking confirmations
- Travel updates
- Customer service communications
- Promotional offers
Message frequency varies.
Standard carrier message and data rates may apply.
To stop receiving messages, reply STOP.
For assistance, reply HELP or contact customer support.
Consent is not a condition of purchase.
15. PRIVACY
Your use of our services is also governed by our Privacy Policy.
By using our website, you consent to the collection, storage, processing, and sharing of information as described in our Privacy Policy.
16. DISCLAIMER OF WARRANTIES
All services, content, and information are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by law, Absolute Holidays disclaims all warranties, including:
- Merchantability;
- Fitness for a particular purpose;
- Non-infringement;
- Accuracy of information.
We do not guarantee uninterrupted or error-free operation of our website.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Absolute Holidays shall not be liable for:
- Indirect damages;
- Consequential damages;
- Incidental damages;
- Special damages;
- Punitive damages;
- Loss of profits;
- Loss of business opportunities;
- Emotional distress;
- Travel interruptions.
Our maximum aggregate liability arising from any claim shall not exceed the amount actually paid by the customer to Absolute Holidays for the specific booking giving rise to the claim.
Certain states do not permit limitations of liability; therefore, some limitations may not apply.
18. FORCE MAJEURE
Absolute Holidays shall not be responsible for any failure or delay caused by events beyond our reasonable control, including:
- Acts of God;
- Hurricanes;
- Floods;
- Earthquakes;
- Pandemics;
- Epidemics;
- Government actions;
- Travel restrictions;
- Labor disputes;
- Terrorism;
- War;
- Civil unrest;
- Airline operational disruptions;
- Supplier insolvency.
No refunds shall be required except where mandated by applicable law or supplier policy.
19. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Absolute Holidays and its officers, employees, affiliates, agents, contractors, and suppliers from any claims, damages, liabilities, costs, and expenses arising from:
- Your violation of these Terms;
- Your misuse of our website;
- Your negligence;
- Your violation of applicable laws.
20. CHARGEBACKS AND PAYMENT DISPUTES
Customers agree to contact Absolute Holidays before initiating any chargeback or payment dispute.
Fraudulent, abusive, or unwarranted chargebacks may result in:
- Collection actions;
- Recovery of administrative costs;
- Recovery of legal fees where permitted by law;
- Suspension of future services.
Nothing in this section limits a consumer's rights under applicable law.
21. ELECTRONIC COMMUNICATIONS
You consent to receive communications electronically, including:
- Booking confirmations;
- Invoices;
- Notices;
- Policy updates;
- Customer support responses.
Electronic communications satisfy any legal requirement that such communications be in writing.
22. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.
23. DISPUTE RESOLUTION
Any dispute arising out of or relating to these Terms, the website, or services provided by Absolute Holidays shall be resolved exclusively in the state or federal courts located in Hillsborough County, Florida.
You consent to the personal jurisdiction and venue of such courts.
24. CLASS ACTION WAIVER
To the extent permitted by law, you agree that disputes shall be brought only in your individual capacity and not as a plaintiff or class member in any purported class action, representative action, or collective proceeding.
25. SEVERABILITY
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
26. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any booking-specific terms, constitute the entire agreement between you and Absolute Holidays regarding the use of our services.
27. CHANGES TO THESE TERMS
Absolute Holidays reserves the right to modify these Terms at any time.
Updated versions will be posted on our website with a revised Effective Date.
Continued use of our website or services after such modifications constitutes acceptance of the updated Terms.